Welcome to Plants vs. Zombies Store Support Customer Service!

Stay updated with announcements, get answers from the community, and share your feature suggestions with us.
You can also submit a request or send us an email at support@pvzstore.zendesk.com.


Plants vs. Zombies Store Support

Customer Service April 26, 2013 Frequently Asked Questions

To check your order status please enter your order number at our Where’s My Stuff page. If you need more information or your order is not found, please contact Customer Support.

Customer Service August 29, 2012 Announcements

Our office will be closed (tickets will not be updated) on the following days. Orders also will not ship on these days unless otherwise noted.  

  • Presidents’ Day: Monday, February 16, 2015
  • Memorial Day: Monday, May 25, 2015
  • Independence Day: Friday, July 3, 2015
  • Labor Day: Monday, September 7, 2015
  • Thanksgiving: Thursday, November 26, and Friday, November 27, 2015
  • Christmas: Thursday, December 24, and Friday, December 25, 2015
  • New Year’s: Thursday, December 31, 2015, and Friday, January 1, 2016

Customer support staff will be back in the office on the next business day and will respond to tickets as quickly as possible. 

Please note that updating your ticket will remove it from its original place in the queue and could lead to a delayed response. 

We wish you all a fun and safe holiday!